Laptop, PC & Smart Device Services

Complete Device Care, Repair & Recovery

From routine maintenance to full system rebuilds, Netfix’d provides comprehensive servicing for laptops, desktop PCs, and smart devices.

Whether your device is running slow, overheating, infected with malware, or needs a complete reset — it will be properly diagnosed and handled with care.

Service Categories

Preventative Maintenance & Performance Optimisation

Over time, devices accumulate dust, temporary files, background programs, and outdated software that reduce performance.

This service includes:

• Internal hardware dust removal (where applicable)

• Cooling system inspection

• Fan cleaning

• Basic hardware inspection

• Operating system clean-up

• Startup program optimisation

• Removal of unnecessary software

• System updates

• Driver updates

• Performance testing

Ideal for:
✔ Slow computers
✔ Overheating laptops
✔ Systems that haven’t been serviced in years

Virus & Malware Removal

If your device is:

• Showing pop-ups

• Redirecting your browser

• Running unusually slow

• Locked out

• Acting suspicious

I provide:

• Malware scanning and removal

• Suspicious program removal

• Browser clean-up

• Security review

• Basic guidance on avoiding future threats

Where necessary, I will advise if a full system reset is the safest option.

Full System Formatting & Reinstallation

Sometimes the cleanest solution is a fresh start.

This service includes:

• Secure data backup (where recoverable)

• Full operating system reinstallation

• System updates

• Driver installation

• Essential software setup

• Email configuration

• Printer reconnection

• WiFi reconnection

• Device testing

Your device is returned fully set up and ready to use — not handed back as a blank system.

Data Backup & Transfer

Ideal when upgrading or replacing a device.

Includes:

• Transfer of documents, photos, and files

• Email account migration

• Browser bookmarks

• Basic program setup

• Device configuration

Clear confirmation is provided of what has been transferred.

Smart Device Setup & Support

Support for:

• Smartphones

• Tablets

• Smart TVs

• Streaming devices

• Printers

• Basic smart home devices

Includes:

• Account setup

• App installation

• WiFi connection

• Security settings review

• Basic user guidance

Diagnostic Process

Before major work is performed:

1. The issue is assessed.

2. Options are clearly explained.

3. You are advised on repair vs replacement value.

4. Approval is obtained before proceeding.

No unexpected work. No surprise charges.

Privacy & Data Handling

Your personal data is treated with respect.

• No files are accessed without reason

• Backups are handled securely

• Sensitive information remains private

• Devices are returned with updated security settings

When This Service Is Recommended

✔ Computer running slow
✔ Device overheating
✔ Frequent crashes
✔ Virus concerns
✔ Preparing to sell or pass on a device
✔ Setting up a new laptop
✔ After a major Windows or system failure

Parts Replacement & Hardware Upgrades

If a fault is diagnosed that requires replacement parts or hardware upgrades (such as hard drives, SSDs, RAM, fans, power supplies, or other components), I can source recommendations and complete the installation for you.

To ensure transparency and avoid unnecessary mark-ups:

• All replacement parts are purchased directly by the customer

• I can provide recommended links or specifications

• Installation and testing are completed once parts arrive

This keeps costs clear and avoids inflated pricing.

Important Notice Regarding Replacement Parts

While every effort is made to recommend reliable components:

• Netfix’d is not responsible for manufacturer faults or defective parts

• Any product warranty remains with the supplier or manufacturer

• If a part is found to be faulty, replacement must be handled through the original retailer

Installation workmanship is covered, however product defects are outside of service liability.